Refund Policy

In accordance with the Distance Selling Regulations, the following applies to all mail order and E-Commerce contracts:
The buyer is entitled to return the goods within 7 working days for a refund subject to the following:

i) It is reasonable for the buyer to open the outer packaging and inspect the goods. It is not acceptable to break any seals on the accompanying software or on the item itself.

Ii) Any software that forms a part of the goods (driver and software disks) if unsealed by the buyer are exempt from the right to cancel and return the goods under the Distance Selling Regulations. However, if the goods are not as specified, advertised or faulty, then the buyer may still reject the goods under The Sales of Goods Act.

iii) Computer Systems built to the customers individual specifications are exempt from the right to cancel under the Distance Selling Regulations. This does not include our pre-specified Computer Systems available directly from stock.

iv) If the buyer properly rejects any of the goods in accordance with the Distance Selling Regulations within 7 working days in writing, the buyer shall nonetheless be responsible for the return cost of the goods.

v) If the returned goods received by Tech-World Computers are not in a sellable ‘as new’ condition, then Tech-World Computers reserves the right to charge a restocking fee.

Whether goods are returned in a sellable condition is to be judged by Tech-World Computers.

Tech-World Computers accepts no responsibility for any consequential loss caused to the buyer for the receiving of faulty goods. Faulty goods received shall be dealt with as outlined below.

Whilst every effort shall be made to keep any delivery date, time of delivery shall not be of the essence. Tech-World Computers shall not be liable for any consequential loss incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

Unless otherwise agreed Tech-World Computers may deliver by installments and in such case each installment shall be treated as a separate contact and any delay, default or non-delivery in respect of any installment by Tech-World Computers shall not entitle the buyer to cancel the remainder of the Contract.